Your privacy matters to us. This privacy policy explains how Nordenheim (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website or purchase from us — in line with the General Data Protection Regulation (GDPR) and Swedish data protection laws.
Who is responsible for your data
Nordenheim, operated by Modum Ventures AB, is the data controller for the personal data we collect. If you have questions, contact us at support@nordenheim.com.
What personal data we collect
- Contact information (name, email address, phone number)
- Shipping and billing addresses
- Order history and payment method (via secure third-party processors)
- IP address, device type, browser, and usage data (through cookies and analytics tools)
Why we collect your data
We collect personal data for the following purposes:
- To process and ship your orders
- To communicate with you about your purchases
- To offer customer support
- To improve our website and shopping experience
- To comply with legal obligations (such as bookkeeping and tax laws)
- If you opt-in: to send you marketing emails and updates
Legal basis for processing
We process your personal data based on one or more of the following legal grounds:
- Your consent (for example, for marketing)
- Performance of a contract (such as fulfilling your order)
- Legal obligations
- Legitimate interest (such as improving our services or preventing fraud)
How we store and protect your data
We use secure systems and procedures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and handled by trusted third-party services where necessary (e.g. payment and shipping providers).
How long we keep your data
We retain personal data only for as long as necessary to fulfill the purposes we collected it for — including satisfying legal, accounting, and reporting requirements. For example, order data is typically kept for at least 7 years to comply with Swedish accounting laws.
Sharing your information
We only share your personal data with trusted third parties such as payment providers, shipping companies, and IT systems — only to the extent necessary to fulfill our services. We never sell your data.
Your rights under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“the right to be forgotten”)
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
- File a complaint with the Swedish Authority for Privacy Protection (IMY)
Cookies and tracking
We use cookies to improve your experience and analyze how our site is used. You can choose to accept or reject non-essential cookies in your browser settings or through the cookie banner on our site.
Third-party services
We may use third-party services for payments, analytics, and marketing. These providers may process data in or outside the EU, but we ensure appropriate safeguards (such as SCCs or adequacy decisions) are in place to protect your information.
Updates to this policy
This policy may be updated occasionally to reflect changes in the law or our business. When we do, we’ll update the date at the bottom of this page.
Contact us
If you have any questions about this privacy policy or how we handle your data, contact us at support@nordenheim.com.
Last updated: [April 1, 2025]